CFPB Redress

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In mid-2017, Meridian Title Corp. settled and entered into a Consent Order with the Consumer Financial Protection Bureau ( CFPB ) that dealt with Meridian’s relationship with our affiliated domestic Title Insurance Underwriter, Arsenal Insurance Corporation (Arsenal). This relationship required that under the federal Real Estate Settlement Procedures Act of 1974 (RESPA) an affiliated business arrangement disclosure form (AfBA Form 3500D) be provided to certain parties who purchased an Arsenal title policy from Meridian during the years of 2014-2016. To correct this technical disclosure form deficiency during the applicable period of time, Meridian has agreed to provide a small monetary refund to certain parties the CFPB identified as consumer redress.  Not all transactions qualify for this refund as refunds are only eligible on transactions identified by the CFPB.

Meridian Title Corp. has retained Proteus Discovery Group to administer its consumer redress program.  Any questions regarding the redress program or MTC’s Consent Order with the Consumer Financial Protection Bureau should be directed to Proteus at MTCredress@Go-Proteus.com or 1-877-324-0880.

On a point of clarity, Meridian Title has contracts with a number of Underwriters to help service our clients at the highest level and this redress will not affect any party that has been insured by any of these other Underwriters. Only a policy issued by Arsenal Insurance Corporation will be subject to the consumer redress process.


A complete copy of the Consent Order may be found by following the link below.

Meridian Title Consent Order